The latest 3dEYE Platform Updates for May 2026 introduce AI Vision Agent for continuous risk analysis, advanced automation workflows, V2 Gateway infrastructure upgrades, expanded AI-powered monitoring tools, new plug-and-play device integrations, and platform enhancements built to help monitoring teams scale more efficiently.

AI Vision Agent goes beyond traditional security monitoring, turning your video feeds into ongoing risk assessments and actionable insights for your sites. Here’s what it does:Continuous Analysis & Compliance — Monitors video for safety, security, and operations, with regulatory cross-referencingSite-Specific Risk Scoring — Quantified risk scores tailored to your sites, with severity levels and trendsActionable Reports — Prioritized recommendations and scheduled reports for your stakeholdersIt’s a new way to get more value out of the data your system already generates.

Managing video, analytics, and events across multiple sites shouldn’t mean juggling tools or repeating the same steps all day. Your new workflows handle routine monitoring tasks for you. Set your rules once, and let the system take care of the rest so your team can focus on critical events instead of repetitive work. You can build workflows using and/or logic to automate your responses. For example, when a person is detected, the system can trigger a prerecorded message on your talk-down speaker. If they loiter for 30 seconds, your operator can be prompted to dispatch guards onsite. The same logic can be applied to vehicles, line crossings, restricted area entry, and other event types across your sites. As your operations grow, these workflows scale with you, keeping your workload manageable while helping your team support more sites without adding headcount.

The V2 Gateway is built for larger, more demanding deployments. With a dedicated 6 TOPS edge AI accelerator and an octa-core processor purpose-built for video, V2 supports up to 200 cameras on a single gateway. V2 also brings industrial-grade hardware to the field, including dual Gigabit Ethernet with automatic failover, native PoE support, and 1-4TB of SSD storage. Built-in 4G LTE with GPS keeps your fleet assets connected and visible, and the integrated dashboard surfaces system health insights to help prevent downtime. V2 is designed for high-performance environments where reliability and capacity matter most.

The Admin Portal has a new layout. The functionality you rely on is unchanged, but the interface has been reorganized to set the stage for what’s coming next across the 3dEYE platform. As 3dEYE continues to grow with new features, gateways, and an expanding library of supported devices, the portal needed a layout that could grow with it. The redesign keeps your existing workflows intact while making room for everything ahead, so your team can keep working the way they already do without learning anything new. Sign in to take a look and let us know what you think.

Your AI models can now detect people, vehicles, and objects with reliability even at long distances and low pixel counts, which means fewer missed events at the edges of your camera’s field of view. The platform also makes it easier to act on what’s detected. You can search by object type, confidence threshold, and color, view people-counting trends across the day, and pull up timestamped thumbnails of every detection with one click. Together, these capabilities help your team find what matters faster, whether you’re reviewing a specific incident or looking at activity patterns across your sites.

PTZ controls just got faster to use. Two new buttons in the PTZ panel let your operators move and frame a camera view in one step instead of nudging the camera into position manually. The first lets you draw a box on the camera feed to instantly move and zoom into that area, useful for quickly checking activity at a distance. The second centers the camera view on any object you select. Both work in real time, so your team spends less time hunting for the right angle and more time on what’s happening on screen. PTZ controls remain role-based, so you can decide exactly who can pan, tilt, and zoom which cameras, keeping control in the right hands.

You now have more Hanwha and Sunell devices to choose from, all using built-in push modules. That means they connect to 3dEYE without any additional configuration on the camera side. Newly compatible devices include:Hanwha: TID-600R doorbell (2-way audio) and XND-9083RV IP cameraSunell: SN-MD150AS doorbell (2-way audio), SN-IPV8056 IP camera, and SN-IPS8654 IP camera (2-way audio)These options give you more ways to match hardware to each site’s needs.

You now have more Hanwha and Uniview cameras to choose from, with new Push Module support added this month. That gives you more flexibility when planning out a site or sourcing hardware for your customers. New Push Module support includes:Hanwha: WN7 and WN5 camerasUniview: TIC3612 IP cameraPush modules let supported cameras connect directly to 3dEYE without extra hardware in the middle. That keeps deployments simple, reduces on-site work, and shortens time-to-deployment. Connections are also isolated through a cyber-secure tunnel for added protection.

ISC West 2026: Event Recap We had a great week at ISC West 2026 in Las Vegas, March 25-27. The show brought together integrators, partners, and customers from across the industry, and our booth stayed busy with strong conversations the whole way through. It was a chance to meet face-to-face with the people who use 3dEYE every day, hear what’s working, and talk through what’s next. We walked through live demos of the platform, the NextGen monitoring interface, and our V1 and V2 Gateways, and connected with partners on how they’re building services on top of our cloud architecture. Thanks to everyone who stopped by the booth and made it a strong show for us. If you missed it, you can catch the full walkthrough below.

3dEYE Takes the Stage at Lone Star Crawfish Boil We attended the 6th Annual Lone Star Systems Supply Crawfish Boil in Houston, a great opportunity to connect with the integrator community outside of a trade show setting. This year’s event brought a fresh layout, a dunking booth, and plenty of crawfish, with vendors, reps, and integrators coming together for a fun afternoon. Events like this give us a chance to catch up with partners, meet new faces, and have conversations that are harder to fit into a busy show floor. A big thanks to Bryan Thompson and the Lone Star Systems Supply team for hosting another great event and for proving that the best demos pair perfectly with a pile of mudbugs!

We’ll be joining the TMA 2026 Mid-Year Meeting virtually from May 12-15 for four days of conversations on where the monitoring industry is headed. Our own Aleksei Bulavko, Head of Monitoring Product at 3dEYE, will be joining Bryan Broadhead of Cognet Security Advisors and Shawn Bhalla of Keystone Security Services for a session on AI-powered opportunities beyond security. They’ll explore how cameras are becoming operational sensors and how monitoring centers can package new recurring services around safety, operations, and business intelligence, powered by cloud VMS, AI, automation workflows, and video analytics.
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