No, updates and new features are part of our service offering. You’ll have access to all updates and improvements as part of your monthly subscription.
No. Our enterprise video management platform is highly scalable — you can connect and manage an unlimited number of IP cameras, allowing flexibility as your surveillance needs grow.
You can also activate cloudbased AI analytics on a per-camera basis whenever needed.
Yes, you can access the video footage to the extent your camera subscription plan allows.
Yes, our platform offers customizable access control and user management features, allowing you to assign roles and permissions based on user responsibilities.
Absolutely. Our video management software supports integration with a wide range of IP video and surveillance systems to ensure seamless compatibility and enhanced functionality.
You can use our API and web client SDK at no additional cost for integration tasks.
Absolutely. Our platform enables remote monitoring, allowing you to access live feeds and archived footage from anywhere with an internet connection. Please review our Alarm Monitoring Portal page for more information here
In short, the Admin Portal is primarily for system setup, configurations, and account management, while the Video Portal serves as your video management system — the interface where end-users access live and recorded camera feeds, review analytics events, and manage their surveillance footage.
Security is our priority. We employ robust encryption methods and stringent access controls to safeguard all video footage stored within the Video Portal.
Yes, our Video Portal is designed to be accessible across multiple web browsers and devices like PCs, laptops, tablets, and smartphones for your convenience.
Absolutely. We adhere to industry-standard protocols and regulations to ensure data protection and privacy compliance for all users.
Yes, we provide comprehensive support services, including troubleshooting guides, FAQs, and dedicated customer success, ensuring you get prompt assistance whenever needed.
