Mitigating Fire Risk from Lithium-Ion Batteries in Reverse Logistics
The Customer Problem
A major challenge for reversing logistics operations handling consumer returned merchandise is the constant inflow of potentially combustible materials, particularly devices containing lithium-ion batteries.
The risk is significant, as evidenced by a major fire incident that prompted the client's search for a robust solution.
They need a solution to enhance safety and reduce risk associated with thermal events and fires caused by these batteries.
The e2eThermal Solution (OptiTherm)
Dual-mode verification via thermal andoptical AI analytics is deployed in defined high-risk areas.
The system achieves precise, real-time incident identification and response.
It is designed to differentiate genuine threats from false alarms.
The Results (Value Delivered)
Early Detection: Minimized responsetimes to potential fire events, significantly improving overall safety.
Enhanced Operational Safety: High-accuracy detection reduced false alarms and downtime, thereby optimizing resources.
Achieving Regulatory Compliance and Insurance Cost Reduction
The Customer Problem
The high-stakes nature of the operations and past incidents resulted in a high-risk profile for the client (TIC Group).
They required a reliable system that could provide 24/7 monitoring services for immediate fire brigade dispatch in the event of an incident.
The e2eThermal Solution (OptiTherm)
Provides a cloud-based video fire detection system with 24/7 surveillance.
Generates rapid early detection of alerts of fire or smoke events, ensuring the required speed of response.
It becomes a critical component in the client's safety protocol.
The Results (Value Delivered)
Reduction in Insurance Costs: By successfully reducing the risk profile, the client achieved significant premium reductions.
Scalable Solution: The system is designed for high-volume operations, ensuring it meets the demands of Australia's largest reverse logistics operation.
Seamless Integration for Non-Disruptive Security Upgrades
The Customer Problem
The client's large-scale operation could not tolerate major disruption during the implementation of the new system.
They specifically mandated a solution that could integrate into existing infrastructure without operational disruptions.
The e2eThermal Solution (OptiTherm)
The system was deployed to provide the required functionality while integrating into the existing environment.
The Results (Value Delivered)
The customer achieved precise, real-time incident identification and response without pausing or compromising their constant inbound workflow
The installation demonstrated that a comprehensive, cutting-edge fire detection system can be introduced with minimal interference to ongoing, high-volume logistics processes.
