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Mitigating Fire Risk from Lithium-Ion Batteries in Reverse Logistics

The Customer Problem

A major challenge for reversing logistics operations handling consumer returned merchandise is the constant inflow of potentially combustible materials , particularly devices containing lithium-ion batteries .
The risk is significant, as evidenced by a major fire incident that prompted the client's search for a robust solution.
They need a solution to enhance safety and reduce risk associated with thermal events and fires caused by these batteries.

The e2eThermal Solution (OptiTherm)

Dual-mode verification via thermal andoptical AI analytics is deployed in defined high-risk areas.
The system achieves precise, real-time incident identification and response .
It is designed to differentiate genuine threats from false alarms .

The Results (Value Delivered)

Early Detection: Minimized responsetimes to potential fire events, significantly improving overall safety.
Enhanced Operational Safety: High-accuracy detection reduced false alarms and downtime, thereby optimizing resources.

Achieving Regulatory Compliance and Insurance Cost Reduction

The Customer Problem

The high-stakes nature of the operations and past incidents resulted in a high-risk profile for the client (TIC Group).
They required a reliable system that could provide 24/7 monitoring services for immediate fire brigade dispatch in the event of an incident.

The e2eThermal Solution (OptiTherm)

Provides a cloud-based video fire detection system with 24/7 surveillance .
Generates rapid early detection of alerts of fire or smoke events, ensuring the required speed of response.
It becomes a critical component in the client's safety protocol .

The Results (Value Delivered)

Reduction in Insurance Costs: By successfully reducing the risk profile, the client achieved significant premium reductions .
Scalable Solution: The system is designed for high-volume operations , ensuring it meets the demands of Australia's largest reverse logistics operation.

Seamless Integration for Non-Disruptive Security Upgrades

The Customer Problem

The client's large-scale operation could not tolerate major disruption during the implementation of the new system.
They specifically mandated a solution that could integrate into existing infrastructure without operational disruptions .

The e2eThermal Solution (OptiTherm)

The system was deployed to provide the required functionality while integrating into the existing environment.

The Results (Value Delivered)

The customer achieved precise, real-time incident identification and response without pausing or compromising their constant inbound workflow
The installation demonstrated that a comprehensive, cutting-edge fire detection system can be introduced with minimal interference to ongoing, high-volume logistics processes.
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