Support
Frequently Asked Questions
Need something cleared up? Here are our most frequently asked questions.

What happens when a camera is disabled?

When a camera is disabled, its stream to the video portal stops, and billing for that camera is halted, you pay only for the consumption (storage) that is left on the camera since it’s still connected to the platform. To stop the charges per camera immediately you should DELETE the camera.

Still have questions?

Can’t find the answer you’re looking for? Please chat to our friendly team.
Technology Partners

Expertise you can trust

Try for Free Now